US Logistics Associate
Woodsforce Solutions
- चंडीगढ़
- रू.37,000 प्रति महीने
- स्थायी
- पूर्णकालिक
- 1 to 3 years of experience in a similar role
- Strong communication skills, both verbal and written
- Excellent problem-solving and decision-making abilities
- Ability to work in a fast-paced and dynamic environment
- Customer-focused mindset with a strong emphasis on customer satisfaction
- Ability to handle multiple tasks and prioritize effectively
- Proficiency in Microsoft Office
- Experience with US process and inbound calling is preferred
- Willingness to work night shifts as per US time zone
- Knowledge of logistics and BPO industry is a plus
- Handle customer service inquiries and provide support to clients
- Respond to customer inquiries via phone and email
- Assist customers in navigating the company's products or services
- Ensure timely and accurate documentation of customer interactions
- Collaborate with cross-functional teams to address customer needs
- Achieve performance targets and KPIs
- No Sales/ No Targets.
Expertia AI Technologies