Senior Manager - Zonal Logistics Manager

• Supervision of orders send by dealers/Sales team on daily basis
• Coordinate with sales team to get the orders as directive from Zonal/Regional Sales Manager
• Coordinate with Plant Logistics Team to invoice Stock Transfer Orders and Dealer orders where funds and stocks are available.
• Monitor Invoice to delivery performance of vehicles invoiced from plant
• Coordinate with insurance companies and finance team to settle dealers claim as per defined timeline
• Coordinate with insurance company to settle intransit accident/damage claims raised by dealers
• Dealership visit on monthly basis

• Plan, manage and evaluate logistics operations with internal stake holders, Logistics service providers, dealers and customers
• Implement logistics principles, policies and processes to improve operational and financial performances
• Deliver solutions to logistics problems while maintaining high levels of quality and service within the budgetary requirements
• Monitor delivery performances from Invoice to delivery and logistics cost for both internal and external services
• Recommend optimal transport modes, routes to achieve the desired delivery performance
• Monitor and improve logistics service provider performance on weekly, monthly and yearly frequency
• Ensure carriers compliance with company policies or procedures for vehicle transit or delivery
• Review impact of logistics changes in the form of routing, transportation modes or carriers and inform to all stake holders
• Conduct periodic inventory audit with internal and external agency to maintain inventory accuracy at RSO
• Keep track of slow moving and obsolete stock for optimal utilization of yard space
• Interpret trends and analyse data to improve customer service and cost improvements
• Ensure metrics, reports and process documentation are in place as per company guidelines
• Ensure vehicles are transported appropriately to ensure safe delivery at dealers/customers end
• Ensure vehicles get delivered as per company specified Standard Transit Time
• Ensure compliance to be maintained at every logistics process
• Monitor and reduction of RSO operation cost

• Plan, manage and evaluate logistics operations with internal stake holders, Logistics service providers, dealers and customers
• Implement logistics principles, policies and processes to improve operational and financial performances
• Deliver solutions to logistics problems while maintaining high levels of quality and service within the budgetary requirements
• Monitor delivery performances from Invoice to delivery and logistics cost for both internal and external services
• Monitor and improve logistics service provider performance on weekly, monthly and yearly frequency
• Review impact of logistics changes in the form of routing, transportation modes or carriers and inform all stake holders
• Interpret trends and analyse data to improve customer service and cost improvements
• Ensure metrics, reports and process documentation are in place as per company guidelines

• Develop and maintain strong relationships with all connected with the logistics process especially with Plant Logistics Team, Dealers, Logistics Service Providers and internal sales team.
• Coordinate with RSO Logistics service provider for completed orders and dispatched & delivered on time

• Support and guide dealers for faster submission of all relevant documents
• Coordinate with Insurance Cell team for faster settlement of insurance claims

• Apprise dealers on logistics performance on periodic basis
• Solve dealers query within prescribed time frame

• Management skills with the ability to optimize team performance and development
• Good communicator with the ability to form and maintain good relationships internally and externally
• Strong interpersonal, negotiation, analytical and planning skills with the ability to handle multiple projects at a time
• Sound commercial and financial acumen
• Strong IT systems knowledge and skills including knowledge and understanding of ERP/SAP system
• Sound MS office skills – Excel and Power Point
• Prior experience of working in Logistics/Distribution function in Automotive company

TataMotors