Job Description The Global Consulting Delivery (GCD) organization of IFS is on the lookout for a dynamic and open minded individual to join as a Consultant in Field Service Management (FSM). You will be part of a global team, which is dedicated to design, develop and support tailor made solutions to specific business requirements of IFS customers. As a Consultant in Field Service Management, you will be in the forefront of Consulting projects working directly with IFS customers on Cutting Edge Industry Solutions in Services Industry. Furthermore, you will have the opportunity to work with geographically distributed teams around the globe which will give you international exposure on project implementation and commercial execution. Essential Duties & Responsibilities Provide high quality Field Services Management (FSM) Application consultancy during implementations, upgrades and ongoing support to our customers distributed globally. Identify and bridge the gap between the Customer s business requirements and IFS Products. Listen and dare to challenge in order to understand the Customer s real needs and advise the Customer in their usage of IFS Products. Understand the Customer s industry characteristics and the Customer specific requirements. Involve in different phases of project life cycle that addresses the Customer s key requirements and including conducting Customer trainings. Act as a subject matter expert (SME) in a specific area towards Customer and Partner. Actively guide the Customers for improvements in their business through a better understanding of the Customer solution. Contribute to continuous improvement of existing IFS Products, processes and methodology. Qualifications Essentials: An academic background with a Bachelor s/Master s degree in Service Management, Chemical & Process, Mechanical, Maintenance or equivalent 2 5 years experience working in a relevant Industry Strong problem solving, analytical skills and strategic thinking Excellent interpersonal skills including stakeholder management, negotiation and influencing skills Excellent Communication and Presentation skills Fluent in English and local language Ability to travel internationally where required. Desirable: Experience delivering ERP/IT projects in a relevant industry setting, preferably in a similar role Knowledge of IFS products is advantageous Experience in business process mapping Experience in a customer facing role Experience of data analysis and problem solving We expect you to continuously upskill and learn to stay relevant as an expert that shares knowledge and experience with customers and colleagues. This includes staying updated within your field of expertise, on technology as well as the industry segments in which IFS operates.